Irate Starbucks Manager Must Not Have Had Her Coffee This Morning

Description:Ruby Chen went into her local Starbucks to grab a frappuccino, nothing too crazy. Not until she interacted with the Starbucks staff, that is. When Chen went to pay with her Starbucks Rewards app, she was yelled at by the manager to hurry up. Then when she went to get her drink, she was accused of stealing it. On her way out, the manager told her ne..(more)

Ruby Chen went into her local Starbucks to grab a frappuccino, nothing too crazy. Not until she interacted with the Starbucks staff, that is. When Chen went to pay with her Starbucks Rewards app, she was yelled at by the manager to hurry up. Then when she went to get her drink, she was accused of stealing it. On her way out, the manager told her never to come back. Chen didn't feel her experience meshed well with the company's mission statement to, "inspire and nurture the human spirit," so she took to the internet to let everyone know what happened. Starbucks has since contacted Chen, letting her know that the employee has been let go, and offering her a $100 gift card as an apology.

Category:Amateur & Other

Added:1 year ago

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